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Step 1 of 8: Identity

SWIFT Customer Security Programme

Phase 2 · Technical controls
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SWIFT Security Incident Management

SWIFT environment incident notification (Control 6.4), mandatory SLA tracking, containment, and forensic recovery.

Basis: Operations

8 steps32 fields~32 minUpdated 2026-10-10Specification
Record status
  1. detectedstart
  2. triaged
  3. contained
  4. recovered
  5. closedend

At a glance

Before you start
  • Open it: SWIFT CSP › SWIFT Security Incident Management /swift-incidents
  • Role: analystofficerauditorsupervisoradmin
Regulatory basis

SWIFT Customer Security Controls Framework (CSCF v2025/v2026)

What happens next
  1. Notify SWIFT (24h clock) admin
  2. Triage incident (run severity classifier) managerauditoradmin
  3. Containment Failed (Rollback to Triage) managerauditoradmin
  4. Mark incident contained managerauditoradmin
  5. Close incident (final SWIFT report filed) admin
  6. Mark as false positive managerauditoradmin

Step-by-step procedure

8 steps, completed in order. Each step is validated against the schema before the next unlocks.

Step 1 of 8

Identity

ScreenSWIFT CSP › SWIFT Security Incident Management

Complete the Identity fields. Each value is validated against the schema before the next step unlocks.

required“optional” — may be left empty
  • Internal Incident Reference (required)

    incidentRef

    Enter internal incident reference. An example value is "INC-2026-0042".

  • Affected BIC (required)

    entityBic

    The BIC of the entity this record is about — 8 or 11 characters, e.g. DEUTDEFF or DEUTDEFF500.

  • Detected Byoptional

    detectedBy

    Enter detected by.

  • Detection Sourceoptional

    detectionSource

    Select source.

  • Affected CSCF Objectiveoptional

    affectedObjectiveId

    Search objective.

  • Detection Context Notesoptional

    detectionNotes

    Enter detection context notes.

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Next in SWIFT Customer Security Programme

Continue with the next guide in this framework's table of contents.

SWIFT Service Bureau Connectivity Governance
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